Support
What can we help with?
Find clear answers about credits, failed work, custom models, purchases, usage rights, privacy, and your account.
Email us
Product and billing support is handled by email. Include these details so we can investigate without another round trip:
- The email address on your 43frames account
- The tool you were using and what you expected
- The approximate time and any visible checkout or operation ID
Never send a password, API key, or full payment-card number.
Email support@43frames.comFrequently asked questions
Answers before another click
These answers reflect the current product and billing behavior.